FAQs

If you’re navigating funeral planning for the first time — or even the second — it’s normal to have questions. We’ve answered some of the most common ones below. If you can’t find what you’re looking for, just get in touch — we’re here to help.

In some cases, families may be eligible for a WINZ funeral grant. We can help you explore this option and work within a budget that feels manageable.

Most services include:

  • 24/7 transfer into our care
  • Cremation or burial arrangements
  • Legal paperwork and death certificate
  • Use of our team, vehicles, and facilities
  • Guidance with planning the farewell
  • Extras like flowers, service sheets, livestreaming, and catering can be added. We’ll always provide a clear, written quote.

See more on Pricing

Yes — many people choose to pre-plan their funeral to ease the burden on their whānau and make sure their wishes are known. It’s simple, flexible, and can bring peace of mind.

    • Not always. We offer a range of sustainable options, including:

Rental caskets

  • Biodegradable caskets
  • Natural burial support
  • These can often be affordable and reduce environmental impact. We’re happy to talk through the options.

See our Eco-Friendly

Yes — we support farewells held in homes, marae, churches, or special venues across Auckland. We’ll work with you to create a service that reflects your values, traditions, and wishes.

That’s very common — and completely okay. We’ll guide you one step at a time, with no pressure.

We’re here to help — gently, clearly, and when you’re ready.

Contact us or call 0800276420 anytime.